APPS
POS Order Return 16.0

POS Order Return

$ 26.95 $ 26.95

v 16.0 0

Technical name	pos_order_return
License	LGPL-3
Website	https://store.webkul.com/Odoo-POS-Order-Return.html
Included Dependencies	POS All Orders List

Description
License

POS Order Return

Make your customers return products with ease in POS!!

Returning an order in a more convenient way is something which every customer strives for in today‘s world. As after standing in a long queue, customers desire that the user at the POS consumes less time to return their product. Hence, we have our module POS Order Return, which has the feature to return order at ease and in a more convenient manner with allied features.

Information

User Guide

https://webkul.com/blog/pos-order-return/

Make Order Return convenient for customers!!

It facilitates Refund/Return orders in live Odoo POS sessions. This makes it convenient for customers to return the product and get all the refund details in the return receipt. The POS user can just select the order and enter the quantities the customer wishes to return and process the refund.

Benefits

Easily return the products in the running POS session.
Helps customers return orders in a more convenient way.
Customers get full refunds whenever a product is returned.
The Odoo user can also set some products as non-returnable.
Odoo users can enter the quantities as per customer wish for order return.
The receipt of the returned order is generated that shows the refund details.

Highlighted-features

Return order within POS Session

Return POS orders with ease

Get full refunds when product returned

Can set some products unreturnable.

Enter the quantities as per customer wish

Detailed Features List

Return POS Orders With Ease

The Odoo users can return orders within the POS Session.
Odoo users can return an order completely or partially (by selecting products to return).
They can again return the partially returned order according to customer

Choose The Products That Are Eligible For Return Process

The Odoo users can also set product(s) as non returnable.
These products will not be returned once the POS order is placed.

Detailed View Of The Previous POS Orders Is Provided

Odoo users can see the detailed view ( ordered products, quantity, price, total amount, payment mode, customer etc.) of previous orders directly in the POS Session.
No complex backend configuration is needed at the time of return.

Generates Receipts For The Returned Products With Refund Details

The Odoo user can return or refund the product quantities as per customer wish.
A receipt is generated that shows the refund details of the returned product.

Pos Session View
Backend View
FAQ

All Orders List

Detailed View Of Selected Order

Creating Return Order

After clicking Refund/Return button, fill the product(s) quantities that customer want to return as shown below.

Selecting Payment Method For Refund

Receipt For Return Order

Detailed View Of Order After Returning Order

Seller can also see which and how much quantity of product(s) is returned. For partially returned order if any situation comes that customer desires to return order again then seller can create new return order again.

Make Product Non Returnable

As we know some product are non-returnable type. Here Seller can also set product(s) as non returnable. These product will not be retuned in POS.

Non Returnable Products In POS

Backend Configuration To Load Orders

Order Return FAQs :

Can I return the order partially?

Yes, you can return order in both ways whether complete order or partially.

Is it possible to allow only desired products to be returned at the Point Of Sale?

Yes, there‘s an option on the product level named ‘Non-returnable‘ https://prnt.sc/wlluq1 If you mark this checkbox as true, then this product can not be returned in POS. Hence, this way, if you wish to deny some products from returning, then can follow the same.

Can we limit the exchange/refund orders to a particular number of days only in POS?

See, there's no such feature to limit the orders for returning or exchanging to a particular number of days in the default module. However, this can be further customized in the module.

Our Other Apps

Make your eCommerce Experience more better with our other Apps.

POS Fast
Loading

POS Coupons
and Vouchers

POS Partial
Payment

POS All
Order List

POS Order
Reprint

POS Register
Invoice Payments

POS Paypal
Payment Acquirer

POS Customer
Cart Screen

POS Customer
Review Screen

Support

Get Immediate support for any of your query

You will get 90 days free support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issue related to this module.

Write a mail to us:

support@webkul.com

Any queries or want any extra features? Just drop a mail to our support.

Write To US

Get in touch with our Expert:

https://webkul.uvdesk.com/en/customer/create-ticket/

Have any technical queries, want extra features, or anything else? Our team is here to answer all your questions. Just Raise A Support Ticket.

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