- APPS
- Machine Repair Management (All Types of Machines) 16.0
Technical name | machine_repair_management |
License | LGPL-3 |
Website | http://www.probuse.com |
Machine Repair Management
All Types of Machines Repair Odoo App
Machine Repair Request Management with Machine Diagnosys and Job Order / Work Order
This app allows you to manage machine repair businesses/shops/workshops. It will allow your customer to create machine repair requests from your website and it will be recorded in the backend as a machine repair request as shown. It also allows you to do machine diagnosis and job order/work order.
Main Features:
- Your customer can send machine repair requests from your website and also attach documents/images as attachments while submitting requests from the website.
- Generation of unique machine request number/ticket on submission and store it as machine request in the backend.
- Customers can view and check the status of all machine request tickets submitted by them on the portal of your website.
- The system allows your user to do management of diagnosis of machine repair requests and allows you to create sales quotations and send them to your customer.
- Allow your machine repair team to create a job order/work order from the machine repair requests and assign it to the responsible technician or repair user.
- Allow your team to configure machine repair teams, services, and service types under the configuration menu.
- Allow you to configure and manage machine and machine parts as products.
- Allow you to set the machine repair-related images on the machine repair form.
- Allow your user to print a PDF of machine repair request report as shown per the sample below.
- Machine request user/technician / internal users can communicate with customers using chatter and fill in timesheets.
- The machine request manager can close machine repair tickets and send bills to customers (Billing from Quotation created from Diagnosys).
- Customers can give feedback and rating of machine repair request jobs done.
- Allow you to manage your machine request tickets using an assignment to the machine repair team.
- Customers can check the status of all machine request tickets submitted by them on the My Account page of your portal
- Reports -> Machine Request in PDF, Machine Repair Label, and Machine Repair Analysis available as shown in the below screenshots.
- For more details please check below screenshots and video in the live preview button.
- For more apps related to features of Machine Repair, you can check our app bundle using the link https://apps.odoo.com/apps/modules/16.0/machine_repair_bundle/
Roles by Users:
-
1. Customer
- Customers can create/submit machine repair requests from websites.
- Customers can view their own submitted requests in my account portal of your website.
- The manager can assign requests to a repair User/Technician.
- The manager can create machine diagnosis from the repair request.
- The manager can create a work order/ job order from a machine repair request.
- A print pdf report of the machine repair request.
- The manager can close the ticket request at the end of the machine repair.
- Managers can also create quotations from diagnosis.
- They can fill out the timesheets.
- Repair users can see and manage machine repair requests assigned by the repair manager.
- Repair users can create and manage work orders and work on work order/job orders.
- Repair users can also create and manage machine diagnosis from machine repair requests
- Repair User / Technician can communicate with customers.
- They can fill out the timesheets.
- Sales users can send quotations by email to customers and work on quotations to make it order and then create invoices from the order. (Odoo Standard process).
2. Repair Manager
3. Repair User/Technician
4. Sales User
Role of customer
Role of repair manager
Role of repair User/Technician
Role by sales user
Menus Available:
- Repair
- Configuration
- Service
- Service Types
- Machine Repair Teams
- Machine Repairs
- Machine Repair Tickets
- Machine Diagnosys
- Machine WorkOrders
- Machines
- Machines
- Machine Parts
- Reports
Note: There are two groups 1. Repair User/Technician and 2. Repair Manager -> This groups are created by system so you will have to go to user form and tick it so you can see repair app in list.
Edition Compatibility:
Enterprise Odoo.sh Community
Machine Repair Team - Form View
You can create different Machine Repair teams and assign Machine Repair tickets to Machine Repair team responsible to do that job.

Machine Services Configuration

Set Machine App Related Group on User

Machine Service Type Configuration

Machines List View (Product)

Machines Kanban View(Product)

Machine Parts List View (Product)

Machine Parts Kanban View (Product)

Empty Website Machine Repair Request Form for Customer

Machine Repair Reqest by Customer from Your Website

After Submit Customer will have Request Number for Future Reference and Communication.
On submit system will create repair request in backend under default repair team.

Machine Repair Request Form View [Backend] for Team View

Machine Repair Request with Timesheet Tab (Users can fill Timesheets)

Machine Repair Request Form with General Info Tab

Machine Repair Request with Products Consume Part Tab

Machine Repair Request with Machine More Five Images

Create Machine Diagnosys Button on Machine Repair Request Form

Machine Diagnosys with Repair Estimations Tab

Machine Diagnosys with Timesheet Tab Fill by Repair User and Team

Machine Diagnosys with Extra Info Tab

Create Work Order Button on Machine Repair Request

Created Work Order From Machine Repair Request

Work Order Extra Info Tab

Create Quotation Button on Diagnosys

Created Sale Quotation in Odoo Sales App

Created Sale Qutation From Machine Diagnosys

Created Sale Order With Reference of Machine Diagnosys

Machines List View

Allow You to Close Machine Request if Job Orders are Done

Email Notification sent to Customer on Close of Machine Request

Feedback Link will be Send to Customer for Feedback on Machine Request Close

Thank you to Customer for Providing Feedback

Customer Rating Stored on Repair Request

My Repair Request

Portal My Account With - My Repair Requests for Customers

Machine Repair Request Form View

Machine Repair Request Smart Button on Customer

Open Machine Repair Request Form Customer

Machine Repair Request List View

Machine Repair Request - Kanban View

Machine Repair Request - Pivot View

Machine Repair Request Graph - Bar Chart View

Machine Repair Request Graph - Line Chart View

Machine Repair Request Report

Print PDF Report Menu

Machine Repair Request Report

Machine Repair Request Report


Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
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